Skip to content
Free shipping + free board wax with M, L & Set New here? 10% off your first order: Free shipping + free board wax with M, L & Set New here? 10% off your first order: Free shipping + free board wax with M, L & Set New here? 10% off your first order: Free shipping + free board wax with M, L & Set New here? 10% off your first order:

Shipping policy

SHIPPING POLICY – Edel & Kern

Last updated: November 11, 2026

Where we ship
We ship to the United States, the United Kingdom and the other countries you can select at checkout.

Shipping costs
- United States and United Kingdom: free shipping on every order, no minimum.
- All other countries: a flat shipping rate is shown at checkout before you pay.

Duties and taxes
- United States and United Kingdom: import duties are included in the price. Your board is delivered to your door with nothing extra to pay on delivery. In the US, sales tax is added at checkout where your state requires it. In the UK, VAT is already included in the price.
- All other countries: your local customs office may charge import duties, taxes or handling fees on delivery. These are not included in our prices and are paid by the customer.

Processing and delivery time
Our boards are made by our partner end grain workshop and checked before they ship. Orders are usually processed within 1–3 business days. Delivery then takes about 6–10 business days in total from your order. Delivery times are estimates and can be longer during holidays, bad weather or customs checks.

Free board wax
Orders for size M, size L and the Set of 3 include one free 80 g jar of beeswax board butter (one per order). It may arrive in a separate parcel. Size S does not include board wax.

Tracking
As soon as your order ships, we email you a tracking link.

Address problems
Please check your shipping address carefully at checkout. If you notice a mistake, email us right away. Once an order has shipped, we can no longer change the address. If a parcel is returned to us because the address was wrong or incomplete, we can ship it again, and the customer pays the new shipping cost.

Lost or damaged parcels
If your tracking has not changed for 10 business days, or your board arrives damaged, email us at edelundkern@gmail.com with your order number (and a photo if it is damaged, within 7 days of delivery). We will sort it out with the carrier and send a free replacement or a full refund.

Questions
Email us at edelundkern@gmail.com. We usually reply within 1–2 business days (Monday to Friday, except public holidays).

Edel & Kern is a brand of Virtualmart LLC, 111 NE 1st St, 8th Floor 88858, Miami, FL 33132, United States.