Terms of service

Last updated: November 11, 2026

1. Who we are
This online store at edelundkern.com is operated by Virtualmart LLC, a Wyoming limited liability company, trading as Edel & Kern ("we", "us"). Address: 111 NE 1st St, 8th Floor 88858, Miami, FL 33132, United States. Email: edelundkern@gmail.com.
By using our store or placing an order, you agree to these Terms of Service, our Privacy Policy, Shipping Policy and Refund Policy.

2. Using our store
You must be at least the age of majority where you live to place an order. You agree not to use our store for anything unlawful, to interfere with its security, or to copy our content (texts, photos, logo) without our written permission.

3. Products
Our boards are made of solid walnut end grain. Every board is a one-of-a-kind piece: grain, color and pattern vary from board to board and can look slightly different from the photos and from screen to screen. Small natural color differences are not a defect. Sizes are stated in inches and can vary slightly because the boards are handmade. Our boards are made by a partner end grain workshop and inspected by us before shipping.

4. Prices and payment
Prices are shown in your local currency at checkout. Shipping costs, taxes and duties are shown before you pay (see our Shipping Policy). Payment is processed by our payment providers; we do not store your full card details. We may correct obvious errors in prices or product information and cancel affected orders; if we cancel an order you already paid for, you get a full refund.

5. Orders
Your order is an offer to buy. A contract is formed when we confirm your order by email. We may refuse or cancel an order, for example if a product is out of stock, a price was clearly wrong or we suspect fraud. In that case we refund you in full.

6. Discount codes
Discount codes (for example WELCOME10) are valid only as described, for one use per customer unless stated otherwise, cannot be exchanged for cash and cannot be combined unless stated otherwise.

7. Free gift
Orders for size M, size L and the Set of 3 include one free 80 g jar of beeswax board butter, one per order, while supplies last. It may ship separately. If you return the board, please send the gift back with it, unopened if possible.

8. Shipping, returns and refunds
Delivery, risk of loss and shipping details are described in our Shipping Policy. Our 30-day satisfaction guarantee, damaged-on-arrival replacements and refunds are described in our Refund Policy. If you live in the UK or the EU, you also have the statutory rights described there; nothing in these Terms limits them.

9. Care and use
Please follow our care guide: hand wash only, no dishwasher, dry upright and wax regularly. Damage caused by improper care, such as dishwasher use, soaking, heat or cracks from drying out, is not covered by our guarantee. Always use a sharp knife carefully; we are not responsible for injuries caused by knives or improper use.

10. Reviews and content you send us
If you post a review or send us photos, you confirm they are your own and truthful, and you allow us to show them in our store and on our social media. We do not edit reviews to change their meaning and we do not publish fake reviews. We may remove reviews that are unlawful, offensive or not about the product.

11. Liability
We are responsible for our products and services as required by law. To the extent permitted by law, our total liability for any claim related to an order is limited to the amount you paid for that order, and we are not liable for indirect or consequential losses. Nothing in these Terms limits liability that cannot be limited by law, including your statutory consumer rights in the UK and the EU.

12. Governing law and disputes
These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict of law rules. If you are a consumer in the UK or the EU, you also keep the protection of the mandatory laws of the country where you live, and you can bring a claim in your local courts. Please contact us first; most problems can be solved quickly by email.

13. Changes
We may update these Terms from time to time. The version in force when you place your order applies to that order.

14. Contact
Questions about these Terms? Email us at edelundkern@gmail.com.